Montblanc Sales Associate
Montblanc, a distinguished name in the luxury goods sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Montblanc benefits from the robust support and global reach of one of the world's leading luxury conglomerates. The brand is committed to fostering a diverse and inclusive workplace, celebrating the unique contributions of its employees.
- Conduct direct sales with clients, ensuring adherence to brand standards.
- Process all sales transactions in compliance with established procedures.
- Display merchandise according to brand guidelines.
- Assist with monthly stock takes and merchandise tagging.
- Maintain inventory control to prevent shrinkage.
- Provide after-sales service, addressing client returns and queries to enhance brand image.
- Handle cash, receipts, invoices, and documentation as per company policies.
- Develop and maintain a client database, acquiring new customers and strengthening relationships with existing ones.
- Previous experience in luxury retail sales.
- Strong understanding of luxury brand standards and customer service expectations.
- Excellent sales and negotiation skills.
- Proficiency in inventory management.
- Strong interpersonal and communication skills.
- Ability to handle administrative tasks efficiently.
A minimum of 2 years of experience in luxury retail or a similar environment is required.
High school diploma or equivalent.
Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.
Montblanc prides itself on a culture that values diversity, creativity, and collaboration. The brand encourages a spirit of empathy, curiosity, and integrity among its employees, fostering an environment where innovation and personal growth are paramount.