Montblanc Sales Associate

Montblanc is a renowned luxury brand known for its high-quality writing instruments, watches, leather goods, and accessories. The company is committed to providing exceptional customer experiences and upholding the highest standards of quality and craftsmanship.

1. Achieve individual sales goals and contribute to overall results.
2. Process product exchanges and maintain inventory control.
3. Assist in visual merchandising of the boutique.
4. Follow retail signature processes to ensure excellent customer experience.
5. Record sales transactions in compliance with company standards.
6. Establish and maintain strong client relationships.
7. Provide high-level customer service and handle client requests and complaints.
8. Develop and maintain customer database.
9. Assist VIP customers and prospect new clients.
10. Prepare and update sales information and send daily reports to managers.
11. Participate in training and become an expert in product knowledge.

1. Bachelor’s degree in business or similar.

1. Use and operate computer programs and office equipment.
2. Clientelling skills.
3. Outstanding interpersonal and customer-service skills.
4. Ability to manage high-stress situations with customers.
5. Ability to work independently and as part of a team.
6. Excellent customer service and negotiation skills.
7. Positive attitude and proactive approach.
8. Interest in culture and arts.

1-2 years of sales experience in the retail business.

Bachelor’s degree in business or similar.

Permanent employment.

The position is based in Ciudad de Mexico, Mexico, in a dynamic and customer-focused retail environment. The company values teamwork, proactive learning, and a passion for luxury goods.