Montblanc CRM Intern

Paris • France

Monday, January 13, 2025

Montblanc, a distinguished member of the Richemont Group, is renowned for its timeless luxury goods, including writing instruments, watches, and leather goods. As a part of this prestigious conglomerate, Montblanc offers a dynamic work environment that fosters innovation and excellence, providing employees with opportunities to contribute to the brand's legacy of craftsmanship and sophistication.

1. Manage and enhance the customer database to support retail and marketing strategies.
2. Ensure the integrity and quality of data from boutiques.
3. Collaborate with marketing and retail teams to update client profiles and information.
4. Develop and implement clienteling strategies to enhance customer experience.
5. Support boutique teams with events and activations by providing targeted client lists.
6. Proofread and approve eDM campaigns, maintaining communication with the global team.
7. Assist wholesale partners with their CRM strategies.
8. Prepare reports and analyses for management to support strategic objectives.
9. Monitor and manage the CRM budget, including supplier invoicing.

1. Fluency in English and French.
2. Proficiency in Excel for data analysis.

1. Strong analytical skills.
2. Excellent communication abilities.
3. Attention to detail in proofreading and data management.
4. Ability to identify and anticipate client trends.

Previous experience in CRM or a related field is advantageous but not mandatory.

Currently pursuing or recently completed a degree in Marketing, Business, or a related field.

Opportunity to work with a leading luxury brand and gain valuable industry experience.

Montblanc fosters a culture of excellence and innovation, encouraging employees to contribute to the brand's rich heritage. The work environment is collaborative, with a focus on personal and professional growth within the luxury sector.