Montblanc CRM Intern

Montblanc is a renowned luxury brand known for its exquisite craftsmanship and timeless elegance. The company specializes in producing high-quality writing instruments, watches, leather goods, and accessories. With a strong heritage and a commitment to innovation, Montblanc continues to set standards in the luxury industry.

1. Manage local customer portfolio and client strategy to support retail and marketing objectives.
2. Supervise database quality in boutiques and support clienteling strategies.
3. Lead eDM/Newsletter campaigns, including proofreading translations and approving test mails.
4. Communicate KPIs to HQ and local team, ensuring CRM integrity and database quality.
5. Define and implement clienteling strategies to enhance client experience.
6. Support boutique teams with events and activations.
7. Facilitate reports and analysis for management, creating dashboards and reports.
8. Follow up on CRM budget, suppliers, and invoicing.

1. Excellent level of French and English.
2. Good level of Excel analysis.

1. Strong communication skills.
2. Ability to identify and anticipate key clientele problems and trends.
3. Proficiency in database management.

Experience in CRM management and client strategy is preferred.

6-month internship starting in July 2025.

The position is based in Paris, France, offering an opportunity to work in a dynamic and culturally rich environment. Montblanc values innovation, craftsmanship, and a commitment to excellence.