Moët Hennessy Trilingual Brand Ambassador

Moët & Chandon, a prestigious name in the world of luxury champagne, is part of the esteemed LVMH group. Renowned for its exceptional quality and heritage, the brand offers a unique work environment that values creativity, tradition, and excellence. As a leading employer in the luxury sector, Moët & Chandon provides opportunities for professional growth and development within a global network.

1. Welcome and guide visitors through the champagne cellars, ensuring a memorable experience.
2. Conduct tastings and provide detailed commentary on the champagnes.
3. Facilitate the purchasing process by advising visitors in the boutique.
4. Collaborate with the sommelier team for tastings and visitor engagement.
5. Maintain a high standard of customer service, embodying the brand's values and heritage.
6. Foster long-term relationships with clients and contribute to CRM development.
7. Stay informed on industry trends and updates.
8. Occasionally represent the brand in the boutique or during paid tastings.

1. Minimum 3 years of relevant experience in a customer-facing role.

1. Fluency in French, English, and a third language (German, Portuguese, Italian, or Dutch).
2. Strong interpersonal and communication skills.
3. Ability to adapt to different clients and situations.
4. Proficiency in digital tools and communication platforms.
5. Exemplary presentation and a dynamic, empathetic demeanor.

Candidates must possess a minimum of 3 years of experience in a customer-facing role, ideally within the luxury or hospitality sectors.

Employees enjoy a dynamic work environment with opportunities for professional development within the LVMH group.

Moët & Chandon fosters a culture of excellence and innovation, deeply rooted in its rich heritage. The workplace is characterized by a commitment to quality, a passion for the brand, and a collaborative spirit that encourages personal and professional growth.