Moët Hennessy Trilingual Brand Ambassador

Moët & Chandon, a prestigious name in the world of champagne, is part of the esteemed LVMH group, known for its commitment to luxury and excellence. As an employer, Moët & Chandon offers a unique opportunity to be part of a legacy that values creativity, heritage, and innovation.

1. Welcome and guide visitors through the champagne cellars, ensuring a memorable experience.
2. Conduct champagne tastings and provide insightful commentary.
3. Facilitate visitor purchases in the boutique, collaborating with sales advisors.
4. Maintain a high standard of customer service, embodying the brand's values and heritage.
5. Engage with visitors during meals as requested by management.
6. Stay informed about industry trends and developments.
7. Support CRM development by building long-term relationships with clients.
8. Occasionally serve as an ambassador in the boutique or during paid tastings.

1. Fluency in French, English, and a third language (German, Portuguese, Italian, or Dutch).
2. Minimum of 3 years of relevant experience.

1. Exceptional customer service and communication skills.
2. Ability to adapt to various client needs and situations.
3. Proficiency in digital tools and communication platforms.
4. Strong presentation and public speaking abilities.

A minimum of 3 years in a customer-facing role, preferably within the luxury or hospitality sector.

Opportunities to engage with an international clientele and be part of a globally recognized brand.

Moët & Chandon fosters a culture of excellence, innovation, and respect for its rich heritage. Employees are encouraged to embody the brand's values, contributing to an environment that is both dynamic and welcoming.