Miu Miu Sales Associate

Miu Miu, a subsidiary of the prestigious Prada Group, is renowned for its avant-garde approach to fashion, blending classic elegance with modern innovation. As part of a global luxury conglomerate, Miu Miu offers a dynamic and diverse workplace, fostering creativity and excellence across its international locations.

1. Serve as a brand ambassador, conveying the brand philosophy and values to clients.
2. Maximize individual and team sales by providing an extraordinary luxury customer experience.
3. Capture and manage customer data in the CRM to maintain and develop client relationships.
4. Promote an Omni Channel mindset and collaborate effectively with team members.
5. Engage in cross-selling across departments to achieve sales targets and KPIs.
6. Stay informed about fashion trends and competitors.
7. Maintain high standards of shop floor and visual display, adhering to operational guidelines.
8. Address customer complaints effectively, liaising with management as necessary.
9. Ensure a high level of security and prevent product theft.

1. Proven experience in building long-lasting client relationships.
2. Ability to work both independently and as part of a team.
3. Fluency in English; additional languages are advantageous.

1. Passion for luxury fashion and sales.
2. Strong communication and interpersonal skills.
3. Ambition, resilience, and a results-driven mindset.
4. Problem-solving abilities and self-motivation.
5. Knowledge of the product category managed.

Experience in luxury retail sales and client relationship management is required.

Miu Miu offers a creative and international environment where curiosity and excellence are highly valued. The brand is committed to diversity and inclusion, ensuring equal opportunities and fostering a respectful workplace for all.