Miu Miu Sales Associate

Miu Miu, a distinguished brand under the Prada Group umbrella, epitomizes luxury and innovation. The Prada Group, established in 1913 in Italy, is a global leader in the luxury sector, operating across more than 45 countries with brands such as PRADA, Miu Miu, Church’s, and Car Shoe. The group prides itself on a diverse workforce comprising over 100 nationalities, fostering a rich and inclusive work environment.

1. Serve as a brand ambassador, conveying the brand's philosophy and values to clients.
2. Maximize individual and team sales by delivering exceptional luxury customer experiences.
3. Capture and manage customer data in the CRM to foster relationships and develop brand loyalty.
4. Embrace and promote an Omni Channel mindset.
5. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
6. Engage in cross-selling across departments to achieve sales targets and KPIs.
7. Stay informed about fashion trends and competitors.
8. Demonstrate extensive brand and product knowledge.
9. Address customer complaints effectively, liaising with management as necessary.
10. Maintain high standards of shop floor and visual displays, adhering to operational guidelines.
11. Contribute to store security and prevent product theft.

1. Proven experience in luxury retail sales.
2. Demonstrated ability to build lasting client relationships.

1. Strong passion for luxury fashion and retail.
2. Curiosity and interest in art and design.
3. Ability to work both independently and as part of a team.
4. Excellent communication and interpersonal skills.
5. Ambition, resilience, and a results-driven mindset.
6. Proficiency in English; additional languages are advantageous.

Previous experience in luxury retail or a similar customer-facing role is required.

Employees benefit from a creative and international work environment, with opportunities for professional growth. The company promotes an inclusive workplace, ensuring equal opportunities for all.

The Prada Group values creativity, curiosity, and the pursuit of excellence. It fosters an inclusive and diverse workplace, ensuring equal opportunities and a respectful environment for all employees.