Miu Miu Sales Advisor

Miu Miu, a subsidiary of the prestigious Prada Group, is renowned for its avant-garde approach to fashion, offering a unique blend of sophistication and rebelliousness. As part of a global luxury conglomerate, Miu Miu provides its employees with an environment that fosters creativity and innovation, while maintaining a commitment to excellence in the luxury fashion sector.

1. Focus on customer-centric service, creating a warm and refined environment to meet all client needs and expectations.
2. Exceed personal sales targets and contribute to the overall success of the store through high sales performance.
3. Maintain high standards of customer service and product quality to achieve KPI goals.
4. Demonstrate deep understanding of Miu Miu's history, culture, and brand DNA in client interactions.
5. Actively gather and input customer information into the CRM system to build and strengthen client relationships.
6. Understand and promote the omnichannel approach, integrating digital tools for a seamless luxury experience.
7. Stay updated on fashion trends and competitor information to enhance client conversations and styling suggestions.
8. Collaborate with the customer service team to address client feedback and complaints responsibly.
9. Handle merchandise with utmost care and respect, ensuring a well-organized store environment.
10. Utilize digital tools to provide an integrated luxury experience and maintain a high standard of client appointments.

1. Passion for fashion and a fan of Miu Miu.
2. Experience in luxury brand retail, premium retail, or select shops.
3. Extensive experience in selling ready-to-wear, shoes, and leather goods.
4. Experience in foreign trade and proven track record.
5. Proficiency in using smartphones and experience in long-term client building and sales promotion.
6. Fluency in English, Chinese, or Korean for sales experience (Japanese business level required).
7. Professional demeanor and ability to take responsibility in tasks.
8. Hospitality experience in different industries is welcomed.

1. Customer service excellence
2. Sales performance
3. Product knowledge
4. CRM proficiency
5. Multilingual communication
6. Team collaboration
7. Fashion trend awareness
8. Digital tool utilization

Candidates should have experience in luxury retail sales, particularly in ready-to-wear, shoes, and leather goods. Experience in foreign trade and a proven sales track record are advantageous.

Miu Miu is celebrated for its daring and innovative spirit, offering a dynamic workplace where creativity and individuality are highly valued. The brand encourages a forward-thinking environment that respects diversity and inclusion, making it a vibrant and inspiring place to work.