Miu Miu Client Advisor

Miu Miu, a brand under the prestigious Prada Group, is synonymous with avant-garde fashion and innovative design. As part of a global luxury conglomerate, Miu Miu offers employees the opportunity to work in a dynamic and creative environment, where tradition meets modernity. The brand is renowned for its commitment to excellence and its ability to set trends in the luxury fashion sector.

1. Welcome and serve customers, providing an exceptional in-store experience.
2. Maintain and develop client relationships using CRM and digital tools.
3. Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets.
4. Stay informed about fashion trends and competitors.
5. Demonstrate extensive brand and product knowledge.
6. Address customer complaints effectively, liaising with the line manager when necessary.
7. Ensure high standards of shop floor and visual display, adhering to company guidelines and stock procedures.
8. Contribute to a high level of security and prevent product thefts.

1. Fluent in German and English.
2. Strong understanding of the luxury retail market.

1. Excellent communication and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Passion for luxury fashion trends.

Previous experience in luxury retail or a similar client-facing role is preferred.

Miu Miu fosters a creative and international work environment, valuing curiosity and excellence. The brand is committed to inclusivity and diversity, ensuring equal opportunities and a respectful workplace for all employees.