Miu Miu Client Advisor

Frankfurt • Germany

Thursday, October 30, 2025

Miu Miu, a distinguished brand under the Prada Group umbrella, epitomizes a blend of tradition and modernity in the luxury fashion sector. The Prada Group, established in 1913 in Italy, is a global leader in luxury, operating in over 45 countries with a diverse workforce representing more than 100 nationalities. The Group's commitment to excellence and innovation is reflected across its brands, including PRADA, Miu Miu, Church’s, and Car Shoe.

1. Provide an exceptional in-store experience by welcoming and serving customers with excellence.
2. Cultivate and maintain client relationships using personalized approaches and leveraging CRM and digital tools.
3. Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
4. Stay informed about fashion trends and competitors to maintain brand and product knowledge.
5. Effectively address customer complaints, coordinating with the line manager as necessary.
6. Maintain high standards of shop floor and visual display in compliance with company operational guidelines and stock procedures.
7. Contribute to store security by being vigilant and preventing product thefts.

1. Excellent communication and interpersonal skills for engaging with a diverse clientele.
2. Strong sales and negotiation abilities to meet and exceed sales targets.
3. Passion for luxury fashion trends and understanding of the luxury retail market.
4. Fluency in spoken German and English.

Previous experience in luxury retail or a similar client-facing role is preferred.

The role offers the opportunity to work in a creative and international environment, fostering professional growth and development. The Prada Group is committed to inclusivity and diversity, ensuring equal opportunities for all employees.

Miu Miu, as part of the Prada Group, fosters a creative and international work environment where curiosity and the pursuit of excellence drive success. The company values the talent and passion of its employees, promoting professional growth and inclusivity. Diversity is celebrated, and a fair and respectful workplace is a priority.