Miu Miu Client Advisor

Miu Miu, a subsidiary of the renowned Prada Group, epitomizes avant-garde elegance and innovative fashion. As part of a global luxury conglomerate, Miu Miu offers its employees the opportunity to work within a dynamic and prestigious environment, fostering creativity and excellence across its diverse brand portfolio.

1. Welcome and serve customers, providing an excellent in-store experience.
2. Maintain and develop client relationships using CRM and digital tools.
3. Engage in cross-selling across all departments to achieve sales targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate extensive brand and product knowledge.
6. Handle customer complaints effectively, liaising with the line manager as necessary.
7. Ensure high standards of shop floor and visual display, adhering to operational guidelines.
8. Contribute to store security and prevent product thefts.

1. Experience in building long-lasting client relationships.
2. Ability to work both independently and as part of a team.
3. Excellent communication and interpersonal skills.
4. Proficiency in English; Mandarin is an advantage.

1. Passion for human relations and sales.
2. Problem-solving skills, curiosity, and interest in luxury fashion, art, and design.
3. Knowledge of the managed product category.

Proven experience in luxury retail or a similar client-facing role.

Miu Miu thrives on a culture of creativity and innovation, offering a vibrant and international workplace. The brand values diversity and inclusivity, ensuring equal opportunities and fostering a respectful environment for all employees.