Miu Miu Client Advisor
Miu Miu, a distinguished brand under the Prada Group, epitomizes the fusion of tradition and innovation in the luxury fashion sector. The Prada Group, established in 1913 in Italy, is a global leader in luxury, operating in over 45 countries with renowned brands such as PRADA, Versace, Church’s, Car Shoe, and Luna Rossa. The Group prides itself on a diverse workforce representing over 100 nationalities, fostering a rich and inclusive environment.
- Serve as an ambassador of the brand, embodying its philosophy and values.
- Deliver an exceptional in-store experience to all customers.
- Cultivate and maintain client relationships using personalized approaches and leveraging CRM and digital tools.
- Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
- Stay informed about current fashion trends and competitors.
- Demonstrate comprehensive brand and product knowledge.
- Address customer complaints effectively, coordinating with the line manager when necessary.
- Maintain high standards of shop floor and visual displays in accordance with company guidelines.
- Ensure a secure environment to prevent product thefts.
- Passion for human relations and sales
- Problem-solving skills and curiosity about luxury fashion, art, and design
- Experience in building long-lasting client relationships
- Ability to work both independently and collaboratively
- Excellent communication and interpersonal skills
- In-depth knowledge of the managed product category
- Proficiency in English; Mandarin is advantageous
Experience in luxury retail sales and client relationship management is preferred.
Employees benefit from working in a creative and international environment that values curiosity and excellence, promoting professional growth and inclusivity.
The Prada Group fosters a creative and international work environment, driven by curiosity and the pursuit of excellence. The company values talent and passion, promoting professional growth and inclusivity, ensuring equal opportunities for all candidates regardless of personal characteristics.

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