Miu Miu Client Advisor
Miu Miu, a distinguished brand under the Prada Group, epitomizes luxury and innovation. The Prada Group, established in 1913 in Italy, is a global leader in the luxury sector, operating in over 45 countries with renowned brands such as PRADA, Versace, Church’s, Car Shoe, and Luna Rossa. The Group prides itself on a diverse workforce comprising over 100 nationalities, fostering a culture of excellence and creativity.
- Act as a brand ambassador, conveying and promoting the brand philosophy and values to clients.
- Maximize individual and team sales by providing an extraordinary luxury customer experience.
- Capture customer data into the company CRM to maintain and develop client relationships.
- Embrace and promote an Omni Channel mindset.
- Collaborate with colleagues to ensure a consistent exceptional customer experience and contribute to a positive working environment.
- Engage in cross-selling across departments to achieve sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate brand and product knowledge.
- Effectively handle customer complaints, liaising with the line manager when necessary.
- Maintain high standards of shop floor and visual display in compliance with company guidelines.
- Contribute to security measures to prevent product thefts.
- Passion for selling and retail environments.
- Interest in luxury fashion, art, and design.
- Experience in building long-lasting client relationships.
- Ability to work both independently and as part of a team.
- Excellent communication and interpersonal skills.
- Ambition, resilience, self-motivation, and problem-solving abilities.
- Knowledge of the managed product category.
Previous experience in luxury retail or a similar customer-focused environment is preferred.
This position is listed in Abu Dhabi, in UAE. Miu Miu is actively recruiting for this and 156 other open jobs in UAE.
Working in a creative and international environment with opportunities for professional growth. Commitment to an inclusive work environment with equal opportunities for all.
The Prada Group fosters a creative and international work environment, valuing curiosity and the pursuit of excellence. The company is committed to inclusivity, ensuring equal opportunities and promoting diversity as a core value.
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