Mido E-Commerce & Customer Service Coordinator

Mido, a prestigious brand within the Swatch Group, is renowned for its precision and timeless design in watchmaking. With a global presence in 70 countries, Mido is celebrated for its chronometer watches certified by the COSC. The brand combines cutting-edge technology with exceptional materials to deliver quality timepieces.

1. Coordinate e-commerce activities and ensure seamless online customer experiences.
2. Manage customer inquiries and provide exceptional service through digital channels.
3. Support the implementation of online sales strategies and promotions.
4. Collaborate with cross-functional teams to enhance e-commerce operations.
5. Monitor and report on e-commerce performance metrics.

1. Experience in e-commerce or customer service roles.
2. Strong communication and interpersonal skills.
3. Ability to multitask and manage time effectively.
4. Familiarity with online sales platforms and digital tools.

Previous experience in e-commerce or customer service is required.

Mido fosters a culture of precision and innovation, valuing quality and timeless design. As part of the Swatch Group, employees enjoy a dynamic and collaborative environment that encourages growth and excellence in the watchmaking industry.