Michael Kors Store Manager

Michael Kors is an international luxury lifestyle brand within Capri Holdings, a conglomerate that also includes Versace and Jimmy Choo. The brand is known for accessible luxury across accessories, ready-to-wear and lifestyle categories, offering employees opportunities for cross‑brand mobility within the Capri Holdings group and exposure to global retail operations.

1. Lead, empower and develop the store team to deliver an elevated client experience and achieve sales targets.
2. Recruit, hire and retain high-calibre retail talent, fostering ongoing performance management and career development.
3. Oversee daily store operations and ensure executional excellence across merchandising, inventory, loss prevention and visual standards.
4. Develop and execute a strategic business plan to drive incremental sales using cross‑functional partners and marketing initiatives.
5. Generate foot traffic through community engagement and by planning and hosting in‑store events.
6. Build and maintain a client book through proactive clienteling and relationship management to drive repeat visits and lifetime value.
7. Drive omnichannel sales by leveraging all available tools and retail technologies to optimise customer conversion and fulfilment.

1. Minimum 2+ years of Store Manager experience at a specialty retailer.
2. Proven leadership in people management, coaching and performance improvement.
3. Demonstrated commercial acumen with a track record of meeting or exceeding sales targets.
4. Strong client service orientation with experience in clienteling and relationship building.
5. Comfortable using retail technology to support omnichannel selling and reporting.

1. Talent acquisition and performance management
2. Clienteling / customer relationship management
3. Omnichannel sales and retail technology
4. Retail operations and visual merchandising
5. Event planning and community engagement

Minimum of two years' experience as a Store Manager within a specialty retail environment; experience in luxury or lifestyle retail and a proven record of developing teams and achieving sales growth preferred.

High school diploma required; post‑secondary education in Business, Retail Management, Fashion Merchandising or a related field preferred.

Cross‑Brand Discount; Clothing allotment; Competitive paid time off; Internal mobility across Versace, Jimmy Choo and Michael Kors; Exclusive employee sales; Paid Parental Leave; 401(k) Match.

The workplace is fast‑paced, creative and commercially driven, with an entrepreneurial, shopkeeper mentality encouraged at every level. Emphasis is placed on team development, client service excellence and cross‑brand mobility within the Capri Holdings family.