Michael Kors Sales Team Lead

Michael Kors is a global luxury lifestyle brand within the Capri Holdings portfolio, renowned for accessible American sportswear, accessories and leather goods. As a major retail employer, the brand emphasizes elevated customer service, trend-forward merchandising and internal mobility across sister labels in the group.

1. Supervise, coach and motivate the sales team to achieve personal and store sales targets while maintaining luxury service standards.
2. Support upper management in implementing strategic sales initiatives and multi-faceted approaches to drive results.
3. Execute key opening and closing duties and ensure day-to-day operational excellence.
4. Cultivate lasting customer relationships through clienteling, personalised styling and product knowledge.
5. Foster team development by mentoring on styling techniques, trends and customer engagement best practices.

1. Minimum of 2+ years of relevant retail experience.
2. Proven customer service and clienteling skills within a fashion or luxury retail environment.
3. Demonstrated ability to lead, mentor and develop a sales team.
4. Flexibility to work varied schedules and perform opening/closing responsibilities.
5. Comfortable using retail technology and point-of-sale systems; digitally literate and adaptable.

1. Clienteling
2. Styling techniques
3. Sales leadership
4. Customer engagement
5. Opening and closing procedures
6. Multi-tasking
7. Operational execution
8. Technology-enabled selling

Minimum 2+ years of retail experience; experience in supervisory or team-lead roles and demonstrated success in clienteling and meeting sales targets in fashion or luxury retail is preferred.

High school diploma or equivalent required; associate or bachelor’s degree in business, fashion or related field preferred.

Cross-Brand Discount; Flexible schedule; Internal mobility across Versace, Jimmy Choo, Michael Kors; Exclusive Employee Sales; Clothing Allotment

Michael Kors offers a fast-paced, fashion-forward retail environment that values style, commercial acumen and customer-centricity. The workplace encourages development and internal mobility across Capri Holdings’ luxury brands, with teams that prize energy, mentorship and entrepreneurial initiative.