Michael Kors Sales Supervisor

Michael Kors is a global luxury lifestyle brand known for accessible luxury in ready-to-wear, accessories and footwear. As part of Capri Holdings, the brand operates an international retail network and emphasizes commercial performance, product innovation and elevated customer service. Michael Kors offers opportunities for internal mobility across sister labels within the Capri Holdings portfolio.

1. Supervise daily store operations and lead the sales team to achieve individual and store sales targets.
2. Support upper management with strategic initiatives and execute multifaceted approaches to drive results.
3. Perform and oversee key opening and closing procedures and other operational duties.
4. Coach team members on styling techniques, product knowledge and clienteling to deepen customer relationships.
5. Ensure consistent delivery of elevated customer service standards while managing multiple priorities on the sales floor.

1. Minimum 2+ years of relevant retail experience.
2. Proven ability to lead, mentor and develop retail sales associates.
3. Strong clienteling and customer relationship-building skills.
4. Flexible availability to work retail hours, including nights, weekends and holidays as required.
5. Energetic, brand-focused ambassador with a commercial mindset and willingness to learn.

1. Clienteling
2. Styling and product knowledge
3. Leadership and team coaching
4. Customer service excellence
5. Multi-tasking and operational execution
6. Technologically savvy

At least 2+ years of retail sales experience with demonstrated ability to meet sales targets and lead or mentor sales associates.

High school diploma or equivalent; retail or leadership training preferred.

Cross-Brand Discount; Flexible schedule; Internal mobility across Jimmy Choo & Michael Kors; Exclusive Employee Sales; Clothing Allotment

Michael Kors fosters a fast-paced, fashion-forward retail culture that prizes commercial results and elevated client service. The workplace is high-energy and team-oriented, with visible opportunities for development and mobility across the Capri Holdings group.