Michael Kors Sales Supervisor

Michael Kors is a global luxury lifestyle brand focused on ready-to-wear, accessories and footwear. As part of Capri Holdings, the brand operates internationally across owned boutiques, department store concessions and e‑commerce channels. The retail organisation emphasises style-driven merchandising, high-touch client service and internal career mobility within the group’s fashion houses.

1. Supervise daily store operations, including key opening and closing duties, cash handling and loss-prevention procedures.
2. Drive store and personal sales targets through coaching, performance management and hands-on leadership.
3. Develop and maintain client relationships via proactive clienteling and personalised styling guidance.
4. Coach and mentor the sales team on product knowledge, service standards and selling techniques.
5. Support upper management with execution of merchandising, visual standards and store initiatives while demonstrating flexibility to meet business needs.

1. Minimum 2+ years of relevant retail experience, with demonstrated success in a results-driven environment.
2. Proven ability to supervise or lead a retail sales team and to execute opening/closing operational tasks.
3. Strong customer-service orientation with effective coaching and communication skills.
4. Availability to work a flexible retail schedule, including weekends and holidays.

1. Clienteling
2. Styling and product knowledge
3. Team leadership and coaching
4. Multi-tasking and prioritisation
5. Store operations (opening/closing, cash handling)
6. Point-of-sale (POS) systems and basic retail technology

At least 2 years of retail experience, preferably within premium or luxury fashion. Prior supervisory or lead sales experience is highly desirable, with a track record of meeting sales targets and developing team performance.

High school diploma or equivalent required; college coursework or certificate in business, fashion or retail management preferred.

Cross-Brand Discount; Flexible schedule; Internal mobility across Versace, Jimmy Choo, Michael Kors; Exclusive Employee Sales; Clothing Allotment

Michael Kors fosters a fast-paced, fashion-forward retail culture that values polished client interactions and commercial rigor. The brand offers clear pathways for development across Capri Holdings’ portfolio and expects employees to combine strong style sensibilities with high standards of customer service.