Michael Kors Sales Associate

Michael Kors is an American luxury lifestyle brand known for accessible American glamour across ready-to-wear, accessories, footwear and fragrances. The label operates a global retail network and is part of Capri Holdings, which houses several international premium fashion brands. The company emphasizes polished brand presentation, customer-centric retail operations and international career opportunities within the luxury sector.

1. Deliver exceptional, personalized customer service and expert product advice to drive sales of Michael Kors ready-to-wear and accessories.
2. Achieve and exceed individual and store sales targets by proactively engaging customers and converting traffic into sales.
3. Develop and maintain a loyal client base through clienteling activities and follow-up.
4. Support implementation of Visual Merchandising standards and maintain a well-presented sales floor.
5. Perform cashiering duties and accurate cash / POS transactions when required.
6. Adhere to company policies, loss-prevention procedures and store operational routines.

1. Completed vocational training in retail or an equivalent qualification.
2. Minimum two years of retail experience, preferably in fashion or luxury retail.
3. Fluent German and good command of English.
4. Dynamic, motivating personality with a genuine passion for the brand and products.
5. Proactive work style, strong sense of urgency and reliable execution.
6. Professional, well-groomed appearance and a courteous, client-focused manner.

1. Customer service
2. Retail sales
3. Visual merchandising
4. Cash handling / POS operation
5. Clienteling / CRM
6. Product knowledge (apparel, footwear, accessories)
7. Target-driven selling

Minimum two years of retail experience in fashion or luxury goods, demonstrating consistent sales performance and client development.

Completed vocational training in retail (or equivalent).

Stores operate in a fast-paced, creative retail environment where presentation and customer experience are paramount. As part of Capri Holdings, Michael Kors fosters an international, diverse workplace and is committed to inclusion and equal opportunity across its teams.