Michael Kors Sales Associate

Michael Kors is an American luxury fashion brand known for accessible yet aspirational ready-to-wear, handbags and accessories. As part of Capri Holdings Limited, the label operates a global retail footprint and emphasizes elevated client service, brand presentation and continual retail development.

1. Achieve individual and store sales targets through proactive selling and follow-up.
2. Deliver elevated levels of sales and service consistent with luxury retail standards.
3. Maintain comprehensive product knowledge and advise clients on merchandise.
4. Manage post-sale details including shipping, alterations and special requests to ensure client satisfaction.
5. Build and maintain repeat clientele through clienteling and use of the client book.
6. Resolve client issues and complaints quickly and professionally.
7. Maintain merchandising standards: keep selling floor and stockroom neat, organized and fully stocked.
8. Support stockroom operations including receiving, shipping, inventory counts and related paperwork.
9. Comply with Point-of-Sale policies and correctly execute register functions.
10. Adhere to scheduled shifts, time & attendance policies, and participate in training and store meetings.

1. Minimum two years of retail experience.
2. Proven ability to meet or exceed sales goals in a retail environment.
3. Excellent interpersonal and communication skills; strong clienteling aptitude.
4. Knowledge of or strong interest in fashion and current market trends.
5. Reliable, detail-oriented, and able to follow operational procedures (inventory, POS, shipping/receiving).

1. Clienteling
2. Luxury retail sales
3. Point-of-Sale systems
4. Inventory control
5. Visual merchandising
6. Shipping and receiving procedures
7. Alterations coordination
8. Customer complaint resolution
9. Cash handling / register functions

Minimum 2 years of retail experience, ideally with a demonstrable record of meeting sales targets; luxury or premium brand experience preferred.

High school diploma or equivalent; additional retail or customer service training preferred.

The brand fosters a fast-paced, client-focused retail environment where presentation, service excellence and commercial performance are paramount. Employee development is supported through regular training and in-store coaching, with an emphasis on professionalism and a fashion-forward mindset.