Michael Kors Retail Sales Assistant

Michael Kors is a global luxury lifestyle brand specialising in ready-to-wear, accessories and footwear. As part of Capri Holdings, the brand operates an international retail network and is recognised for modern American sportswear infused with a refined, accessible luxury sensibility. The retail organisation emphasises high-calibre client service, a fast-paced commercial mindset and multicultural teams across EMEA.

1. Deliver an exceptional, personalised customer experience to national and international clientele at the Westfield Centro store.
2. Create and maintain a luxurious, welcoming sales-floor environment that reflects brand visual and operational standards.
3. Achieve individual and store sales targets through proactive selling, clienteling and follow-up.
4. Act as a charismatic brand ambassador, cultivating and maintaining long-term client relationships and a loyal customer base.
5. Support daily retail operations including floor stock management, visual merchandising standards and transactional accuracy.

1. Proven aptitude for delivering outstanding customer service in a retail or luxury environment.
2. Results-oriented and enthusiastic team player who thrives in a dynamic, target-driven setting.
3. Confident advisory skills with the ability to engage an international clientele.
4. Strong communication skills in German and English; additional languages are an advantage.
5. Professional demeanour and a clear affinity for luxury fashion and brand representation.

1. Clienteling
2. Visual merchandising standards
3. Sales target achievement
4. Customer service
5. Interpersonal and communication skills

Previous retail or luxury sales experience is preferred; demonstrable track record of delivering high-quality customer service and meeting sales targets is advantageous. Experience serving international customers is a plus.

No formal tertiary education required; secondary education or vocational retail training is preferred.

Competitive compensation package; employee discount at Michael Kors and Jimmy Choo; provision of work clothing; employee wellbeing programme.

The brand fosters a fast-paced, collaborative retail culture that emphasises exceptional client service, commercial performance and international teamwork. Diversity and inclusion are core commitments, with an emphasis on professional development and employee wellbeing within the retail network.