Michael Kors Assistant Store Manager

Michael Kors is a global luxury lifestyle brand within Capri Holdings, recognised for its accessible luxury handbags, ready-to-wear, footwear and accessories. As an employer in EMEA retail, the brand operates in a fast-paced, customer-centric environment with an international, multicultural workforce and a strong focus on brand presentation, clienteling and professional development.

1. Drive store results and deliver an exceptional customer experience through active selling and standards of service.
2. Support the Store Manager in daily business and operational activities to ensure smooth store functioning.
3. Lead, coach and develop the sales team by building trust, modelling behaviours and creating development opportunities.
4. Cultivate customer relationships via client books, personalised service and memorable in-store experiences.
5. Increase omni-channel sales by leveraging all available retail tools and technologies.
6. Foster a cooperative, inclusive and supportive work environment that encourages transparency and curiosity.

1. Proven sales experience and leadership in a retail/store environment.
2. Demonstrable focus on results with the motivation to exceed targets and drive KPIs.
3. Strong problem-solving skills, proactivity and adaptability in a fast-paced context.
4. Entrepreneurial mindset with creative commercial thinking and interest in market trends.
5. Fluent English and proficiency in the local language (German) for daily operations and customer engagement.
6. Passion for fashion and the ability to act as a genuine brand ambassador.

1. Omni-channel retailing
2. Client book development
3. KPI management and sales analysis
4. Retail coaching and team leadership
5. Customer relationship management
6. Store operations and visual merchandising

Relevant hands-on sales and people‑management experience within a store environment, with a track record of driving sales results, developing staff and meeting KPIs. Experience using retail technologies to support omni-channel performance is expected.

Vocational qualification in retail, fashion or business, or equivalent practical experience in a retail leadership role.

Competitive compensation package; employee discount at Michael Kors and Jimmy Choo; provision of store clothing; employee wellbeing programme.

Michael Kors retail teams operate in a dynamic, international environment that values brand guardianship, commercial creativity and personal development. The workplace emphasises coaching, inclusion and a collaborative spirit, with opportunities to grow within Capri Holdings' portfolio of luxury brands.