MHCS Trilingual Guide and Brand Ambassador

As part of the prestigious Moët Hennessy Louis Vuitton (LVMH) group, MHCS is renowned for its commitment to excellence and innovation in the luxury wine and spirits sector. The company offers a dynamic and enriching work environment, fostering a culture of creativity and collaboration. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and refinement.

1. Welcome and guide visitors through the champagne cellars, providing an exceptional customer experience.
2. Conduct champagne tastings and assist visitors in their purchasing decisions.
3. Collaborate with the reception and back-office teams to ensure a seamless visitor experience.
4. Communicate the brand's values, heritage, and ambitions passionately throughout the customer journey.
5. Participate in client meals and social events as required by management.
6. Provide informed recommendations and facilitate sales in the boutique.
7. Maintain and develop long-term client relationships, contributing to CRM development.
8. Stay informed on industry trends and updates.
9. Serve as a brand ambassador in the boutique or during paid tastings as scheduled.

1. Minimum of 3 years of relevant experience.

1. Fluency in French, English, and German.
2. Exceptional customer service and communication skills.
3. Ability to adapt to diverse clients and situations.
4. Proficiency in digital tools and communication platforms.
5. Strong interpersonal skills and a polished presentation.

A minimum of 3 years of experience in a similar role within the luxury sector is required.

Employees enjoy a vibrant work environment with opportunities for professional growth and development within the luxury sector.

MHCS fosters a culture of excellence, creativity, and collaboration, encouraging employees to embody the brand's values and contribute to its prestigious legacy. The company values adaptability, empathy, and a passion for customer service, creating a supportive and dynamic workplace.