MHCS Trilingual Guide and Brand Ambassador

As part of the prestigious Moët Hennessy Louis Vuitton (LVMH) group, MHCS is renowned for its dedication to excellence and innovation in the luxury wines and spirits industry. The company is committed to offering unparalleled experiences to its clientele, fostering a culture of creativity, and maintaining its esteemed heritage.

1. Welcome and guide visitors through the champagne cellars, ensuring a memorable experience.
2. Conduct tastings and provide detailed commentary on the champagnes.
3. Assist visitors with purchases in the boutique, collaborating with sales advisors to finalize sales.
4. Convey the brand's values, heritage, creativity, and ambitions to visitors.
5. Foster a warm and inviting atmosphere for guests, ensuring their comfort and satisfaction.
6. Maintain a strong relationship with clients to build long-term loyalty and contribute to CRM development.
7. Stay informed about industry trends and updates.
8. Act as an ambassador in the boutique or during paid tastings as per schedule.

1. Fluency in French, English, and German.
2. Minimum of 3 years of relevant experience.

1. Exceptional customer service and interpersonal skills.
2. Ability to adapt to diverse clients and situations.
3. Strong communication and presentation skills.
4. Proficiency in digital tools and communication platforms.

A minimum of 3 years of experience in a similar role within the luxury sector is required.

The role offers the opportunity to work within a prestigious brand, providing a platform for professional growth and development in the luxury industry.

MHCS fosters a dynamic and inclusive work environment that values creativity, excellence, and the rich heritage of its brands. Employees are encouraged to innovate and contribute to the brand's legacy while enjoying a collaborative and supportive workplace.