MHCS Trilingual Brand Ambassador

The company is a distinguished entity within the luxury wines and spirits sector, renowned for its commitment to excellence and innovation. As part of a prestigious conglomerate, it offers a dynamic and enriching environment for professionals seeking to contribute to a legacy of quality and distinction.

1. Provide a warm and professional welcome to visitors, ensuring their comfort and satisfaction throughout their visit.
2. Conduct guided tours of the cellars, offering insightful commentary on the heritage and craftsmanship of the brand's champagnes.
3. Facilitate champagne tastings, sharing knowledge and passion for the products.
4. Assist visitors in the boutique, advising on purchases and finalizing sales.
5. Collaborate with the sommelier team to enhance the tasting experience.
6. Maintain a strong client relationship, fostering loyalty and long-term engagement.
7. Stay informed about industry trends and updates to provide current and relevant information to visitors.
8. Perform ambassadorial duties in the boutique or during paid tastings as required.

1. Minimum of 3 years of experience in a similar role within the luxury sector.

1. Fluency in French, English, and Portuguese.
2. Exceptional interpersonal and communication skills.
3. Proficiency in digital tools and communication platforms.
4. Ability to adapt to diverse client needs and situations.
5. Strong customer service orientation with a focus on excellence.

A minimum of 3 years of relevant experience in a luxury customer-facing role is required.

The position offers an opportunity to work in a prestigious environment with potential for career development and personal growth.

The company fosters a culture of excellence, creativity, and respect for tradition. Employees are encouraged to embody the brand's values and contribute to a collaborative and innovative workplace.