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MHCS Sales Advisor
MHCS, a prestigious entity within the Vins & Spiritueux division, is renowned for its commitment to excellence and innovation in the luxury champagne sector. As part of a global conglomerate, the company offers a dynamic and enriching environment for professionals seeking to contribute to a legacy of luxury and refinement.
- Deliver a unique client experience, embodying the brand's values, heritage, and creativity.
- Advise both French and international clientele on product offerings, enhancing their understanding of the brand's universe.
- Provide exemplary service, developing a deep understanding of clients' desires and ensuring their satisfaction.
- Adapt to each client and situation in a constantly evolving environment.
- Take initiative to meet and exceed sales targets, collaborating with the team to overcome collective challenges.
- Ensure client well-being and propose memorable experiences in partnership with colleagues and the boutique manager.
- Research and provide solutions to client inquiries, ensuring no client is left in anticipation.
- Cultivate long-term client relationships, contributing to Customer Relationship Management (CRM) development.
- Participate in inventory management, stock replenishment, and store organization.
- Manage administrative tasks related to shipping.
- Maintain store presentation and assist with merchandising updates.
- Stay informed on industry trends.
- Control cash flow and manage cash registers in accordance with existing procedures.
- Perform occasional ticket sales and guided tours, acting as a brand ambassador.
- Engage in public relations or sommelier duties as needed.
- Bachelor's degree in Sales or equivalent
- Minimum 3 years of experience in retail or luxury hospitality
- Fluency in French and English, with a third language preferred
- Rigorous and organized
- Team-oriented
- Commercial acumen
- International outlook
- Autonomous and diplomatic
- Service-oriented
- Discreet and confidential
- Available and presentable
- Result-oriented
- Client-focused
- Empathetic and attentive
- Bold and dynamic
- Generous in sales approach
- Humble
A minimum of 3 years in retail or luxury hospitality is required.
Bachelor's degree in Sales or equivalent
This position is listed in Epernay, Grand Est, in France. MHCS is actively recruiting for this and 4,273 other open jobs in France.
The position offers the opportunity to work in a prestigious environment with a focus on professional growth and development.
The company fosters a culture of elegance, innovation, and excellence, encouraging employees to take initiative and contribute to the brand's prestigious legacy. The work environment is dynamic and collaborative, with a strong emphasis on client satisfaction and team success.