MHCS Sales Advisor

MHCS, a distinguished entity within the Vins & Spiritueux business group, is renowned for its commitment to delivering unparalleled customer experiences and showcasing its prestigious champagne offerings. As part of a larger conglomerate, MHCS benefits from the extensive resources and global reach of its parent company, positioning it as a leader in the luxury beverage industry.

1. Deliver a unique customer experience, enhancing the brand's reputation as a reference in the champagne sector.
2. Convey the brand's values, heritage, ambitions, and creativity to visitors.
3. Advise both French and international clientele on product offerings, introducing them to the brand's universe.
4. Provide exceptional service, understanding client desires, and adapting to diverse situations.
5. Take initiatives to meet and exceed sales targets, collaborating with the team to overcome collective challenges.
6. Ensure client satisfaction by offering memorable experiences in partnership with colleagues and the boutique manager.
7. Research and resolve client inquiries, ensuring prompt and effective solutions.
8. Cultivate long-term client relationships, contributing to Customer Relationship Management (CRM) development.
9. Participate in inventory management, stock replenishment, and organization.
10. Handle administrative tasks related to shipping.
11. Maintain the boutique's appearance and assist with merchandising updates.
12. Stay informed on industry trends.
13. Manage cash operations, including opening and closing registers, processing transactions, and ensuring cash accuracy.
14. Occasionally perform ticket sales, guided tours, and sommelier duties as needed.

1. Bachelor's degree in sales or equivalent
2. Minimum 3 years of experience in retail or luxury hospitality
3. Fluency in French and English, with proficiency in a third language preferred

1. Rigorous and organized
2. Team-oriented
3. Commercial acumen
4. International outlook
5. Autonomous
6. Diplomatic
7. Service-oriented
8. Discreet and confidential
9. Available and presentable
10. Result-oriented
11. Client passion
12. Empathetic and attentive
13. Bold and dynamic
14. Generous in sales approach
15. Humble

A minimum of 3 years in retail or luxury hospitality is required.

Bachelor's degree in sales or equivalent

The role offers opportunities for professional growth within a prestigious brand, exposure to an international clientele, and the chance to work in a dynamic, team-oriented environment.

The company fosters a culture of excellence, collaboration, and continuous learning, where employees are encouraged to take initiative and innovate. The working environment is dynamic, with a strong emphasis on delivering exceptional customer experiences and maintaining the brand's prestigious reputation.