Marni Client Advisor

Marni, a distinguished name in the luxury fashion industry, is celebrated for its avant-garde approach and vibrant aesthetic. As part of the global fashion conglomerate OTB Group, Marni offers a dynamic work environment that fosters creativity and innovation. The brand is renowned for its commitment to artistic expression and its ability to consistently challenge conventional fashion norms.

1. Achieve and exceed monthly sales targets as set by management.
2. Demonstrate comprehensive product knowledge across all categories and stay informed about new collections.
3. Deliver exceptional customer service, ensuring a sophisticated and enjoyable shopping experience.
4. Cultivate and maintain long-term client relationships through personalized follow-ups and clienteling strategies.
5. Align with Marni's brand standards throughout the sales and post-sale processes.
6. Collaborate with colleagues to meet store objectives and enhance team performance.
7. Stay updated on fashion trends and competitor activities to better serve clients.
8. Organize and manage client appointments, preparing merchandise in advance.
9. Contribute to inventory management and maintain visual merchandising standards.
10. Provide qualitative feedback to store management to improve operations.

1. Previous retail customer service experience in the luxury market.
2. Proficiency in writing and verbal communication skills.
3. Possession of a client book is preferred.

1. Strong customer/client focus.
2. Excellent communication proficiency.
3. Organizational skills.
4. Adherence to ethical conduct.
5. Experience in luxury/high-end clienteling environment.
6. Proven sales track record and achievement of sales goals.

4+ years in a premium/luxury commission sales environment.

Employees enjoy a vibrant and inclusive work environment with opportunities for professional growth and development within the luxury fashion sector.

Marni fosters a culture of creativity, inclusivity, and innovation. The brand encourages its employees to embrace art, color, and individuality, creating a workplace that values diversity and forward-thinking.