Marc Jacobs

Assistant Store Manager

Marc Jacobs International, driven by the creative vision of Marc Jacobs, is a leading name in the fashion industry. The company is renowned for its innovative designs and commitment to excellence, offering a dynamic and inspiring work environment.

1. Monitor Key Performance Indicators (KPIs) and sales figures daily.
2. Establish daily objectives during morning meetings.
3. Exemplify excellence in sales engagement processes.
4. Motivate the team to meet goals.
5. Develop data collection and ensure data accuracy.
6. Train staff members to build customer loyalty proactively.
7. Guide team members on expanding the client base through personalized interactions.
8. Implement comprehensive knowledge of store operation procedures.
9. Oversee all administrative operational tasks, including stock management and cashier functions.
10. Ensure high standards of cleanliness and maintenance are consistently met.
11. Coordinate rolling inventory checks and annual fiscal inventory.
12. Maintain visual merchandising guidelines and standards.
13. Set an example regarding presentation standards and personal grooming.
14. Communicate feedback on products and visual merchandising to the Head Office.
15. Regularly assess performance against specific benchmarks.
16. Cultivate a team environment promoting collaboration and initiative.
17. Value and reward performance, manage under-performance with feedback.
18. Coach in the moment and collaborate with HR for development actions.
19. Identify potential succession plans within the retail establishment.
20. Communicate brand strategy and upcoming events to the team.
21. Address team inquiries about company objectives or strategic direction.
22. Encourage awareness of local competitors' activities.

1. Fluency in English (essential) and a second language (preferred)

1. Excellent communication and relationship-building skills
2. Outstanding sense of customer service
3. Sense of initiative and commercial creativity with fashion sensitivity
4. Strong understanding of retail store operations and concepts
5. Proven ability to lead and motivate a team

Minimum 5 years of experience in a managerial retail role in a store or boutique setting. Experience with client outreach and maintaining a client book is required.

Opportunities for career evolution and development.

The position is based in Las Rozas Village, Madrid, offering a vibrant and culturally rich environment. The company values creativity, collaboration, and a passion for fashion.