Maison Margiela Client Advisor

Maison Margiela, a Paris-based fashion house established in 1988 by Belgian designer Martin Margiela, is renowned for its avant-garde approach to fashion. As part of the OTB Group since 2002, Maison Margiela continues to challenge the conventions of modern fashion while preserving its unique identity and heritage. The brand offers a wide array of products including haute couture, ready-to-wear collections for both men and women, footwear, accessories, and fragrances.

1. Provide a warm welcome and personalized service to all clients, ensuring an exceptional shopping experience.
2. Identify client needs and present suitable products to drive sales and achieve individual and store sales targets.
3. Build and maintain strong client relationships, fostering brand loyalty and encouraging repeat business.
4. Maintain up-to-date knowledge of products, brand history, and current collections to effectively communicate key features and benefits to clients.
5. Support the upkeep of visual merchandising standards to ensure the store reflects the brand’s image.
6. Work collaboratively with team members to contribute to the store’s overall success and smooth operation.
7. Assist with inventory management tasks, ensuring products are properly stocked and presented.
8. Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious store environment.

1. Proven experience as a Client Advisor, ideally within the luxury industry.
2. Affinity for the world of ready-to-wear fashion.

1. Ability to build long-term, successful relationships with a diverse clientele.
2. Excellent communication skills.
3. Proactive in driving commercial performance.
4. Skilled at cross-selling across all product categories.
5. Versatile with a passion for challenges.
6. Fluency in English is mandatory; Italian is a plus.

Experience in client advisory roles, preferably within the luxury fashion sector.

Opportunity to work within a prestigious fashion house known for its innovative approach and rich heritage.

Maison Margiela fosters a culture of creativity and innovation, encouraging employees to push the boundaries of fashion while maintaining the brand's distinctive identity. The workplace environment is collaborative, with a strong emphasis on professional development and excellence.