Maison Margiela Client Advisor

Maison Margiela, a distinguished Parisian fashion house founded in 1988 by the visionary Belgian designer Martin Margiela, is renowned for its avant-garde approach to fashion, emphasizing expression over celebrity. As part of the OTB group since 2002, Maison Margiela continues to innovate within the realms of haute couture, ready-to-wear, and accessories, while maintaining its unique identity and heritage alongside its sister brands.

1. Provide a warm welcome and personalized service to all clients, ensuring an exceptional shopping experience.
2. Identify client needs and present suitable products to drive sales and achieve individual and store sales targets.
3. Build and maintain strong client relationships, fostering brand loyalty and encouraging repeat business.
4. Maintain up-to-date knowledge of products, brand history, and current collections to effectively communicate key features and benefits to clients.
5. Support the upkeep of visual merchandising standards to ensure the store reflects the brand’s image.
6. Work collaboratively with team members to contribute to the store’s overall success and smooth operation.
7. Assist with inventory management tasks, ensuring products are properly stocked and presented.
8. Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious store environment.

1. Experience as a Client Advisor, ideally with a background in the luxury industry and an affinity for ready-to-wear fashion.

1. Ability to build long-term, successful relationships with a diverse clientele.
2. Excellent communication skills.
3. Proactive in driving commercial performance.
4. Skilled at cross-selling across all product categories.
5. Versatile with a passion for challenges.
6. Fluency in English is mandatory.

Previous experience in a client advisory role within the luxury fashion industry is preferred.

Competitive benefits package including opportunities for professional development within a prestigious fashion house.

Maison Margiela fosters a culture of innovation and creativity, encouraging employees to embrace the brand's unconventional aesthetics and contribute to its legacy of pushing fashion boundaries. The work environment is collaborative, dynamic, and committed to excellence.