LVMH Retail Training Manager - High End Jewellery & Timepieces

Christian Dior Couture, a prestigious entity within the LVMH conglomerate, stands as a beacon of luxury and innovation in the fashion industry. Renowned for its timeless elegance and avant-garde designs, the brand offers a dynamic work environment that fosters creativity and excellence. As part of the Watches & Jewellery division, employees are immersed in a culture that values heritage, craftsmanship, and a commitment to unparalleled quality.

1. Collaborate with the Retail Training Director to define and implement training plans for retail teams in anticipation of new High Jewellery and Timepieces collections.
2. Develop training tools to enhance the presentation and understanding of existing collections.
3. Design innovative training materials using various formats including print, video, digital, and experiential methods.
4. Work closely with marketing, styling teams, and external partners to develop training tools.
5. Update existing training materials based on field feedback and product developments.
6. Distribute newly developed training tools to trainers ahead of launches and maintain regular communication to address their needs.
7. Deploy training programs, which may require travel to different regions.
8. Establish KPIs to assess the impact of training initiatives.
9. Oversee the digitalization and publication of training tools on the mobile learning application.
10. Update and manage the mobile training application database.
11. Develop and engage a community around High Jewellery and Timepieces on the internal social network.
12. Collaborate with the digital team and contribute to cross-functional projects within Dior Academy.
13. Support sales teams during High Jewellery and Timepieces events.

1. Experience in luxury retail sales and/or training.
2. Minimum of 6 to 8 years of professional experience.
3. Strong affinity for the luxury sector and a passion for horology and jewellery.
4. Meticulous, structured, and concise approach.
5. Pedagogical and creative mindset.
6. Excellent writing skills and attention to detail.
7. Strong verbal communication and persuasive abilities.
8. Good interpersonal skills and a team-oriented spirit.
9. Master's degree or equivalent (BAC +5).
10. Proficiency in English.
11. Strong command of PowerPoint and digital tools; knowledge of Photoshop or Teach on Mars is advantageous.

1. Training program development
2. Digital learning management
3. Interpersonal communication
4. Project management
5. Creative design
6. Data analysis and KPI management
7. Cross-functional collaboration

Minimum of 6 to 8 years in luxury retail sales or training, with a strong focus on jewellery and timepieces.

Master's degree or equivalent (BAC +5).

The role offers a hybrid working model, blending office and remote work, providing flexibility and work-life balance. Employees are part of a prestigious brand within the LVMH group, offering opportunities for professional growth and development.

Christian Dior Couture fosters a culture of innovation and excellence, encouraging employees to push the boundaries of luxury fashion. The workplace is dynamic and collaborative, with a strong emphasis on heritage and craftsmanship. Employees are part of a global community that values diversity, creativity, and a shared passion for luxury.