LVMH Watches & Jewelry Jewelry Administration Staff

Tokyo • Japan

Saturday, September 13, 2025

LVMH Watches & Jewelry, a distinguished division of the LVMH conglomerate, is renowned for its exquisite craftsmanship and innovation in the luxury goods sector. As a leader in the industry, LVMH offers unparalleled opportunities for career advancement and professional growth within a dynamic and prestigious environment.

1. Manage repair requests for jewelry brands, including data entry, inspection, and shipping.
2. Handle telephone and email inquiries regarding product information, online purchases, and repair-related questions.
3. Serve as the internal and external contact point for after-sales service inquiries.
4. Address customer complaints from end users, directly managed stores, and wholesale clients.

1. Minimum of 3 years of relevant experience in a similar role.

1. Proficient administrative and processing skills with advanced PC capabilities, particularly in Excel.
2. Ability to touch-type while managing phone inquiries.
3. Experience in handling jewelry or luxury watches, with a preference for those with jewelry inspection experience and GG certification.
4. Proficiency in English reading and writing.
5. Customer service experience, especially in luxury consumer goods, including jewelry and watches.
6. Comprehensive understanding of compliance and adherence to rules.
7. Familiarity with careful work involving precision machinery or jewelry.

Minimum 3 years of relevant experience in a similar role.

LVMH Watches & Jewelry offers a competitive benefits package, including opportunities for professional development and career advancement within the luxury sector.

LVMH Watches & Jewelry fosters a culture of excellence, innovation, and collaboration. Employees are encouraged to embrace challenges with a positive attitude and to contribute to the brand's legacy of luxury and sophistication.