LVMH Retail Supervisor

Los Angeles • USA

Thursday, January 1, 2026

BVLGARI, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH group, known for its excellence in craftsmanship and innovation. As an employer, BVLGARI offers a dynamic and enriching environment where creativity and passion are at the forefront, providing employees with opportunities to grow within the expansive LVMH network.

1. Mentor Client Advisors on selling and client-engagement techniques.
2. Demonstrate in-depth product knowledge and brand passion.
3. Enhance customer experience and boost sales conversions on the sales floor.
4. Achieve monthly and yearly sales targets and KPIs.
5. Foster relationships with existing clients and introduce new customers to the Bulgari brand.
6. Execute CRM activities to enhance client relations.
7. Collaborate with management on community engagement and events.
8. Facilitate after-sales activities such as exchanges and repairs.
9. Identify and cultivate High Net Worth Individual (HNWI) sales.
10. Monitor sales team KPIs and provide strategic interventions.
11. Train the team to leverage CRM tools for business insights.
12. Inspire the sales team to achieve KPIs and enhance client relations.
13. Evaluate and provide feedback to the sales team on client interactions.
14. Collaborate with the Store Director and/or Assistant Manager for team development.

1. Minimum of 3 years in a comparable role, ideally in the luxury retail sector.
2. Experience in High Jewelry and Watches sales is advantageous.
3. Demonstrated strategic agility and aptitude for leading teams.
4. Proven record of achieving exceptional business results.
5. Ability to strategize and implement practical business actions.
6. Solid background in nurturing and empowering diverse teams.
7. In-depth understanding of the local retail market.

1. Familiarity with retail software like Beanstore, Salesforce, and SAP.
2. Flexibility to work evenings, weekends, and holidays.
3. Strong client development and industry relationship skills.

Minimum of 3 years in a comparable role, ideally in the luxury retail sector.

The total compensation package may include medical, financial, and other benefits, including 401(k) eligibility and various paid time-off benefits.

BVLGARI fosters a culture of excellence and innovation, encouraging employees to explore career opportunities within the LVMH group. The company values creativity, passion, and teamwork, providing a supportive environment for professional growth.