LVMH Retail Supervisor

BVLGARI, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH Group, known for its excellence and innovation in the world of high-end watches and jewelry. As an employer, BVLGARI offers a dynamic and sophisticated work environment, fostering growth and development within the luxury sector.

1. Mentor Client Advisors on selling and client engagement techniques.
2. Demonstrate in-depth product knowledge and exemplary selling skills.
3. Enhance customer experience and boost sales conversions on the sales floor.
4. Contribute to achieving monthly and yearly sales targets and KPIs.
5. Foster relationships with existing clients and introduce new customers to the Bulgari brand.
6. Execute CRM activities to enhance client relations.
7. Collaborate with management on community engagement and events.
8. Facilitate after-sales activities such as exchanges and repairs.
9. Identify and cultivate High Net Worth Individual sales and track metrics.
10. Monitor sales team KPIs and provide strategic interventions.
11. Stay updated with industry trends and competition.
12. Train the team to leverage CRM tools for business insights.
13. Inspire the sales team to achieve KPIs and enhance client relations.
14. Provide feedback to the sales team on client interactions.
15. Collaborate with management to foster career growth for the sales team.

1. Minimum of 3 years in a comparable role, ideally in luxury retail.
2. Experience in High Jewelry and Watches sales is advantageous.
3. Demonstrated strategic agility and aptitude for leading teams.
4. Proven record of achieving exceptional business results.
5. Ability to strategize and implement practical business actions.
6. Solid background in nurturing and empowering diverse teams.
7. In-depth understanding of the local retail market.

1. Client development and relationship building.
2. Proficiency in retail software like Beanstore, Salesforce, and SAP.
3. Flexibility to work evenings, weekends, and holidays.
4. Strong leadership and team management skills.
5. Excellent communication and interpersonal skills.

Minimum of 3 years in a comparable role, ideally within the luxury retail sector, with experience in High Jewelry and Watches sales being advantageous.

The total compensation package may include a range of medical, financial, and other benefits, including 401(k) eligibility and various paid time-off benefits.

The position offers a comprehensive benefits package, including medical, financial, and other benefits, with eligibility for 401(k) and various paid time-off options.

BVLGARI fosters a culture of luxury and excellence, emphasizing strategic growth, client engagement, and team development. As part of the LVMH Group, it offers a collaborative and inclusive work environment that encourages career advancement and personal growth.