LVMH Supply Chain Quality Intern

LVMH Fragrances & Cosmetics, a prominent division within the esteemed LVMH Group, operates its dynamic hub in Singapore, encompassing a workforce of 100 individuals and representing seven distinguished brands: Dior, Guerlain, Make Up Forever, Benefit, Fresh, Givenchy, and Kenzo. This hub is pivotal in supporting the rapidly evolving cosmetics business across the Asia-Pacific region, emphasizing quality process refinement and the development of analytical tools to enhance customer satisfaction.

1. Drive process optimization in claims management by performing User Acceptance Testing (UAT) on new online tools and enhancing their communication and marketing.
2. Support the roll-out of new tools to additional sites within the Asia-Pacific region and provide training to internal and external teams.
3. Identify areas for improvement and collaborate with the project committee to develop action plans aimed at reducing claims.
4. Participate in data quality management by gathering evidence and determining root causes to ensure quality processes with logistics partners.
5. Conduct thorough quality analysis to measure the effectiveness of quality processes using data and internal auditing tools.
6. Initiate corrective actions for procedural or process deficiencies.
7. Develop common tools to facilitate weekly performance tracking, reporting, and follow-up of KPIs and action plans.

1. Ability to commit to a 6-month internship from January 26 to June 26.
2. Strong analytical skills and proficiency in Microsoft Office; knowledge of SAP or any WMS software is advantageous.
3. Excellent interpersonal, communication, and presentation skills.
4. Strong project management and change management skills.
5. Orientation towards continuous improvement, open-mindedness, and teamwork.
6. Customer and result-oriented mindset.

1. Analytical skills
2. Microsoft Office proficiency
3. Interpersonal and communication skills
4. Presentation skills
5. Project management
6. Change management
7. Continuous improvement orientation
8. Teamwork
9. Customer orientation

Beginner level experience is required.

Hybrid working mode offering flexibility and exposure to a dynamic, fast-paced environment in the luxury cosmetics industry.

LVMH Fragrances & Cosmetics fosters a culture of innovation and excellence, encouraging continuous improvement and collaboration. The workplace environment is dynamic and fast-paced, reflecting the luxury and prestige associated with its brands. Employees are valued for their contributions to enhancing customer satisfaction and driving business growth in the competitive Asia-Pacific market.