LVMH Perfumes & Cosmetics Supply Chain Quality Intern
LVMH Fragrances & Cosmetics, a prominent division within the esteemed LVMH Group, operates its dynamic hub in Singapore, encompassing a workforce of 100 individuals and representing seven distinguished brands: Dior, Guerlain, Make Up Forever, Benefit, Fresh, Givenchy, and Kenzo. This hub is pivotal in supporting the rapidly evolving cosmetics business across the Asia-Pacific region, emphasizing quality process refinement and the development of analytical tools to enhance customer satisfaction.
- Drive process optimization in claims management by performing User Acceptance Testing (UAT) on new online tools and enhancing their communication and marketing.
- Support the roll-out of new tools to additional sites within the Asia-Pacific region and provide training to internal and external teams.
- Identify areas for improvement and collaborate with the project committee to develop action plans aimed at reducing claims.
- Participate in data quality management by gathering evidence and determining root causes to ensure quality processes with logistics partners.
- Conduct thorough quality analysis to measure the effectiveness of quality processes using data and internal auditing tools.
- Initiate corrective actions for procedural or process deficiencies.
- Develop common tools to facilitate weekly performance tracking, reporting, and follow-up of KPIs and action plans.
- Ability to commit to a 6-month internship from January 26 to June 26.
- Strong analytical skills and proficiency in Microsoft Office; knowledge of SAP or any WMS software is advantageous.
- Excellent interpersonal, communication, and presentation skills.
- Strong project management and change management skills.
- Orientation towards continuous improvement, open-mindedness, and teamwork.
- Customer and result-oriented mindset.
- Analytical skills
- Microsoft Office proficiency
- Interpersonal and communication skills
- Presentation skills
- Project management
- Change management
- Continuous improvement orientation
- Teamwork
- Customer orientation
Beginner level experience is required.
Hybrid working mode offering flexibility and exposure to a dynamic, fast-paced environment in the luxury cosmetics industry.
LVMH Fragrances & Cosmetics fosters a culture of innovation and excellence, encouraging continuous improvement and collaboration. The workplace environment is dynamic and fast-paced, reflecting the luxury and prestige associated with its brands. Employees are valued for their contributions to enhancing customer satisfaction and driving business growth in the competitive Asia-Pacific market.
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