LVMH Order Processing Coordinator

LVMH Perfumes & Cosmetics, a prestigious division of the LVMH Group, is renowned for its exceptional portfolio of luxury fragrance and beauty brands. As an employer, LVMH is committed to fostering a culture of innovation, excellence, and sustainability, offering a dynamic and inclusive environment for professionals seeking to advance their careers in the luxury sector.

1. Serve as the primary contact for UK and EIRE launch and order planning for POSM and free goods.
2. Ensure successful implementation of launch activities to meet all on-counter dates.
3. Collaborate with the Supply team to download orders and matrices from Aurora within agreed time frames.
4. Communicate status and manage solutions for launch management, distribution management, shortage reports, and logistical constraints for POSM.
5. Place and manage all POSM/Free Goods orders and fulfilment within PCD, communicating with relevant stakeholders.
6. Develop and maintain internal relationships within brands to ensure operational excellence.
7. Respond to queries and issues related to POSM/free goods post-fulfilment.
8. Assist the Operations Specialist with daily and weekly reports to the Commercial team.
9. Coordinate shipping requests with the distribution center in Milton Keynes.
10. Liaise between the distribution center, transport partners, customers, and Supply and Marketing teams.
11. Prepare operational reports concerning demand activities for launch orders.
12. Communicate order flow status to customers and relevant business stakeholders.
13. Collaborate with the operational team to ensure timely information sharing.
14. Participate in team meetings to maintain effective departmental communication.

1. Minimum 3 years of operational, logistics, or customer service experience in a FMCG environment.

1. Excellent written and verbal communication skills.
2. Eager to learn and adaptable.
3. Action-oriented and proactive.
4. Results-driven with effective time management skills.
5. Strong prioritization and problem-solving abilities.
6. Proficient in Microsoft applications (Word, Excel).
7. Proficient in SAP or comparable ERP system.

Minimum 3 years of operational, logistics, or customer service experience in a FMCG environment.

LVMH offers a hybrid working model, providing flexibility and a balanced work-life integration.

LVMH fosters a culture of innovation and excellence, encouraging collaboration and professional growth within a supportive and dynamic environment. The company values diversity and inclusivity, ensuring a welcoming workplace for all employees.