LVMH Omni Stockist

Miami • USA

Thursday, December 4, 2025

This esteemed luxury fashion house, part of a globally recognized conglomerate, stands at the forefront of the fashion and leather goods industry. Renowned for its commitment to excellence and innovation, the brand offers a dynamic and inclusive work environment that fosters creativity and professional growth.

1. Review and prioritize pending orders for fulfillment within 24 hours.
2. Facilitate rebalance request transfers.
3. Prepare merchandise for shipping, ensuring proper packaging and wrapping.
4. Collaborate with leadership and selling teams to build cross-functional partnerships.
5. Support the selling team with consignment preparations for clients.
6. Drive retail network sales by processing charge sends for Client Advisors outside the home store.
7. Execute daily Omni-Channel tasks including Curbside Pick-up, Ship-from-Store (SFS), and Buy Online Pick-up In-Store (BOPIS) processes.
8. Enhance order fulfillment and delivery through multiple shipping options, including ship to home and white glove services.
9. Reduce incorrect order fulfillment cases and improve return management accuracy.
10. Advocate for clients at the warehouse to ensure seamless execution of activities.
11. Participate in Loss Prevention procedures related to Omni-Channel processes.
12. Fulfill the company-defined customer experience by adhering to service level standards.
13. Assist in the review of aged BOPIS orders and manage order status changes.
14. Support the usage of in-store digital clienteling platforms and act as a technical expert.
15. Collaborate with leadership to create targeted clienteling lists for promotional events.
16. Deliver innovative experiences to enhance operations and client satisfaction, including hosting virtual appointments.

1. Minimum 2-4 years of professional experience in retail or customer experience, with a preference for luxury experience.
2. Bachelor’s Degree or equivalent experience is advantageous.
3. Experience in stock control and selling.
4. Ability to lift boxes weighing up to 25 lbs.
5. Foreign language skills are a plus.

1. Strong organizational skills.
2. Drive for results.
3. Excellent interpersonal and communication skills, both verbal and written.
4. Proficiency in PowerPoint, Excel, Word, and Microsoft Office.
5. Ability to work effectively in a team environment.
6. Competence in using POS systems and inventory management functions.
7. Strong computer skills.

Minimum 3 years of professional experience in retail or customer experience, preferably within the luxury sector.

Bachelor’s Degree or equivalent experience is a plus.

The position offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, a 401k plan, and automatic employee contributions.

The company prides itself on fostering a diverse and inclusive workplace, valuing each individual's unique contributions. As an equal opportunity employer, the organization is committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process.