LVMH IT Digital Director

Tokyo • Japan

Friday, March 21, 2025

LVMH is a prestigious conglomerate renowned for its portfolio of 75 distinguished Maisons, producing high-quality products across various sectors including Wines & Spirits, Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewelry, and Selective Retailing. With a global community of over 200,000 passionate talents, LVMH offers a dynamic environment where creativity, innovation, entrepreneurial spirit, and a relentless pursuit of excellence are at the core of its values. In Japan, over 11,000 employees contribute to this legacy of luxury and innovation.

1. Act as a key liaison for the rollout and local management of central initiatives.
2. Define and implement Japan-specific solutions in alignment with central teams.
3. Support Maisons in adopting and aligning with various Digital/Application/Tech standards.
4. Define technical architecture for application/digital projects and contribute to the global enterprise architecture community.
5. Establish partnerships with local technology companies and experts.
6. Identify opportunities for innovation.
7. Ensure alignment and performance of local representatives of global IT vendors/partners.
8. Facilitate knowledge sharing between Maisons.
9. Provide Digital workplace services and application support for the Japan HQ.
10. Coordinate tech deployment initiatives related to infrastructure and network connectivity.
11. Deliver group services to HQ and Maisons, including Telco nodes and shared offices.
12. Lead cybersecurity practices across LVMH JP IT community focusing on risk prevention, awareness, and resiliency.
13. Serve as a center of expertise for omnichannel and omniservices.
14. Lead expertise in CRM, Clienteling, Marketing Automation, and LINE ecosystem.
15. Oversee data, artificial intelligence, and generative AI initiatives.
16. Facilitate the adoption of Group Core Models in Finance, HR, and other corporate applications.
17. Collaborate with HR on training, learning, and development.
18. Facilitate internal mobility of talents.

1. Over 15 years of experience in leading tech roles, including team management.
2. Proven success in providing IT and Digital solutions in an international, client-facing environment.
3. Strong technology vision around CRM, EC, Cloud, and Data.
4. Ability to build strong communities among distributed teams in a matrix organization.
5. Fluency in both Japanese and English; French is a plus.

1. Customer-oriented and solution-focused approach.
2. Excellent verbal and written communication skills.
3. Experience presenting to senior business and technology leaders.
4. Flexibility to interact with diverse Maisons under varying levels of maturity and size.
5. Comfortable dealing with ambiguity.

Minimum of 10 years in relevant roles.

LVMH offers a comprehensive benefits package that includes opportunities for career advancement, professional development, and the chance to work within a globally recognized luxury conglomerate.

LVMH fosters a culture of creativity, innovation, and excellence. Employees are encouraged to embrace entrepreneurial spirit and contribute to a collaborative environment where diverse talents thrive. The company values the continuous development of its workforce, promoting internal mobility and providing ample opportunities for professional growth.