LVMH Flagship Store Manager

LVMH Fragrance Brands, a prestigious division of the LVMH Group, encompasses two iconic beauty houses: Parfums Givenchy and KENZO Parfums. Known for their unparalleled expertise and heritage in fragrance, makeup, and skincare, these brands offer a unique opportunity to be part of a transformative journey within the luxury beauty sector. As an employer, LVMH Fragrance Brands fosters an environment where entrepreneurial spirit is nurtured, creativity is encouraged, and operational excellence is a shared standard across the LVMH ecosystem.

1. Drive sales performance to achieve targets, with daily, weekly, and monthly analytical reporting to management.
2. Ensure exceptional customer experience aligned with the brand's sales ceremony and internal PRIDE recommendations.
3. Implement and uphold merchandising guidelines for Givenchy and Kenzo brands.
4. Execute and oversee in-store animations and promotional activities.
5. Conduct competitive analysis and manage top management visits to the store.
6. Lead and manage both permanent and temporary sales teams, ensuring effective communication of brand strategies.
7. Monitor team objectives, manage scheduling, and anticipate staffing needs for events.
8. Facilitate team development through training modules and identify growth opportunities.
9. Delegate effectively while maintaining accountability for store performance and excellence.
10. Recruit and develop a high-performing team, coordinating closely with HR for succession planning.
11. Conduct monthly and annual performance reviews and manage disciplinary actions with HR support.
12. Prepare detailed performance reports and propose initiatives to enhance sales.
13. Organize regular meetings with store management to ensure adherence to brand and store policies.

1. Minimum of 5 years of management experience, preferably in the fragrance industry.
2. Proficiency in team management fundamentals, including motivation, team development, and conflict resolution.
3. Strong client orientation with expertise in sales techniques and customer service.
4. Ability to prioritize and analyze business KPIs.
5. Results-oriented with strong analytical skills and proactive problem-solving abilities.
6. Clear and effective communication skills with team and headquarters/store stakeholders.
7. In-depth knowledge of Givenchy and Kenzo products and brand values.
8. Commercial and negotiation skills.
9. Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).

1. Fluent in French and English; a third language is advantageous.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Analytical and strategic thinking.
5. Customer service excellence.
6. Proficiency in merchandising and retail operations.

A minimum of 5 years in management roles, ideally within the fragrance industry.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development within the LVMH Group.

LVMH Fragrance Brands promotes a culture of determination, agility, realism, and empathy. Employees are encouraged to embody these attitudes daily, fostering a workplace where creativity and entrepreneurial spirit thrive alongside a commitment to excellence.