LVMH Assistant Store Manager
Fendi, a prestigious name in the luxury fashion industry, is part of the renowned LVMH Group, a global leader in luxury goods. As an employer, Fendi is committed to fostering an environment that encourages creativity, innovation, and excellence. The brand offers its employees the opportunity to work in a dynamic and inspiring setting, where the rich heritage of the brand is celebrated and the future of luxury fashion is shaped.
- Empower and support the team to achieve individual and store objectives.
- Facilitate in-store training and onboarding of new hires.
- Assume the role of Store Manager in their absence.
- Supervise store personnel and enforce company policies.
- Identify, recruit, and develop talent in collaboration with store leadership.
- Lead and motivate the team to drive business and foster a collaborative work environment.
- Proactively assess and manage team performance.
- Demonstrate sales leadership by supporting the team with customer interactions and sales processes.
- Ensure adherence to brand standards and grooming guidelines.
- Build and maintain client relationships and manage client books.
- Ensure high-quality customer service and handle customer expectations.
- Develop improvement plans for Mystery Shopper Results.
- Implement CRM tools and cultivate dedicated clients.
- Monitor market trends and provide feedback to Store Manager.
- Support long-term client relationship building and clienteling tools.
- Communicate corporate strategy and business operations to the team.
- Develop action plans to boost business and product performance.
- Ensure visual merchandising aligns with company standards.
- Maintain inventory accuracy and manage shrink rates.
- Ensure compliance with cash handling and store standards.
- Deliver morning briefs and ensure top store standards.
- Minimum 5 years of leadership experience in retail preferred.
- Minimum 3 years of luxury experience preferred.
- Bachelor’s Degree or equivalent experience a plus.
- Strong drive for results and goal-oriented.
- Proactive interpersonal abilities with effective verbal and written communication.
- Proficiency in POS systems and inventory management.
- Experience in Ready-to-Wear (RTW) preferred.
- Foreign language skills are a plus.
- Ability to work in a team environment.
- Ability to lift up to 10 lbs.
- Strong organizational skills and digital literacy.
- Flexible availability, including nights, weekends, and holidays.
- Leadership and team management
- Customer relationship management
- Sales and clienteling
- Inventory management
- Visual merchandising
- Communication and interpersonal skills
- Organizational and digital literacy
A minimum of 3 years of experience in a luxury retail environment is preferred, with at least 5 years in a leadership role.
Bachelor’s Degree or equivalent experience is a plus.
Fendi offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, a 401k plan with automatic employee contribution, and more.
Fendi values diversity and is committed to creating an inclusive environment for all employees. The company ensures equal opportunity and does not discriminate based on race, religion, gender, or any other protected status. Fendi is dedicated to providing reasonable accommodations for individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

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