Louis Vuitton Watches & Jewellery Expert

Louis Vuitton is a leading luxury maison within the LVMH group, renowned for craftsmanship, innovation and heritage across fashion, leather goods and accessories. As an employer, the brand emphasises client-centric service, rigorous standards of excellence and internal mobility across a global retail network.

1. Act as the in-store ambassador for the Watches & Jewellery category, delivering the Louis Vuitton promise at every client interaction.
2. Provide expert, consultative advice on watches and jewellery — both style-led and technical — to discerning clients and to colleagues requiring advanced product support.
3. Proactively identify, cultivate and deepen client relationships to develop long-term business for the category and across the Maison.
4. Drive category sales performance and contribute to store results by initiating and executing selling opportunities.
5. Collaborate with Visual Merchandising to ensure compelling presentation and with the Field Coach Trainer to upskill the team in product knowledge and selling techniques.
6. Serve as the point of reference for complex client situations and competitive market intelligence within the store.

1. Minimum three years' experience in watches & jewellery or high-end luxury retail with proven client advisory results.
2. Demonstrable technical familiarity with watch movements, materials and jewellery construction.
3. Proven track record of meeting or exceeding sales targets in a luxury environment.
4. Excellent communication skills, polished professional presentation and strong clienteling capability.
5. Ability to mentor colleagues and transfer category expertise to the sales team.

1. Product expertise: Watches & Jewellery (style and technical knowledge)
2. Clienteling and relationship management
3. Luxury selling techniques and consultative sales
4. Visual merchandising collaboration
5. Coaching and knowledge transfer to retail teams

Minimum 3 years of progressive experience advising on watches and/or jewellery within luxury retail or a specialized boutique, with a demonstrable sales track record and experience handling high-value clients.

High school diploma or equivalent; vocational training or certification in watchmaking, gemology or jewellery sales is preferred but not mandatory.

Louis Vuitton cultivates a high-performance, client-focused culture grounded in craftsmanship and creativity. The retail environment rewards commercial initiative, product mastery and collaborative mentorship, with development opportunities across the LVMH network.