Louis Vuitton Universe Manager

Louis Vuitton, a cornerstone of the LVMH conglomerate, is synonymous with luxury and innovation in the fashion and leather goods sector. As an employer, Louis Vuitton offers a dynamic and inspiring environment where creativity and excellence are nurtured and celebrated. The brand is committed to fostering talent and providing opportunities for professional growth within the global luxury market.

1. Lead and develop managerial skills within the team, ensuring alignment with Louis Vuitton's customer service standards through continuous coaching and development.
2. Identify, recruit, and cultivate talent, collaborating with Store Managers/Directors to implement succession planning.
3. Set individual and team objectives and sales targets, proactively assessing and managing employee performance.
4. Motivate and manage the team to enhance business performance, fostering a positive and collaborative work environment.
5. Support team members in building long-term client relationships using various tools and strategies.
6. Create a client-centric atmosphere in-store, ensuring the highest level of customer experience and guiding Expert Advisors to become client image consultants.
7. Communicate company strategies and business information effectively through meetings and training sessions.
8. Drive and expand the performance of the men's/women's product lines, training team members for comprehensive understanding.
9. Design and implement action plans to maximize sales performance, utilizing all available resources including merchandising, training, client relationships, and team management.
10. Exemplify sales leadership on the floor, assisting team members in achieving sales targets and improving client retention rates.
11. Develop and maintain a personal client base.
12. Maximize business opportunities through effective floor sales management, providing necessary support to team members to uphold Louis Vuitton's standards.
13. Provide quality feedback and on-site coaching to enhance team member skills and improve client management capabilities.
14. Ensure the communication and execution of policies, standards, and Louis Vuitton procedures.
15. Oversee inventory management and support store manager in workforce planning.
16. Supervise store facility maintenance and organize communication with business partners such as shopping malls or department stores.

1. Leadership and team management
2. Client relationship building
3. Sales strategy development
4. Effective communication
5. Inventory management
6. Operational oversight

Proven experience in a luxury retail environment with a focus on team leadership and sales management.

Employees benefit from a vibrant work environment, opportunities for career advancement, and the prestige of working with a globally recognized luxury brand.

The workplace culture at Louis Vuitton is characterized by a commitment to excellence, innovation, and the nurturing of talent. Employees are encouraged to express their creativity and contribute to the brand's legacy of luxury and sophistication.