Louis Vuitton Universe Manager
Louis Vuitton, a prestigious name within the Fashion & Leather Goods sector, is a part of the globally renowned LVMH conglomerate. As an employer, Louis Vuitton is synonymous with luxury, innovation, and excellence, offering a dynamic and inspiring environment for professionals seeking to advance their careers in the luxury fashion industry.
- Develop Managers to ensure their teams deliver the Louis Vuitton brand experience to every client, providing consistent coaching and identifying development and training needs.
- Identify, recruit, and develop talents while securing succession plans in collaboration with the Store Director.
- Set individual and team goals, and sales targets; proactively assess and manage performance against expectations.
- Manage and motivate the team to drive business, create a positive and harmonious work environment, and foster cooperation between Managers.
- Supervise store personnel and enforce company policies while adhering to proper procedures regarding disciplinary action.
- Support the team in building long-term client relationships, leveraging all clienteling tools.
- Establish a client-centric mindset in-store to ensure the highest level of client experience and support the expert advisors in acting as style advisors to their clients.
- Communicate and inspire the team on corporate strategy and relevant business information through animation of morning briefings or training.
- Develop the business of the Universe by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders.
- Define and implement action plans to boost business and maximize product performance, leveraging visual merchandising, client development, retail support, and learning, communications.
- Be aware of the competitive landscape and suggest actions and recommendations.
- Work with Merchandising and Supply Chain to ensure the store has the right product mix at all times based on market needs.
- Act as a role model demonstrating sales leadership to the team, supporting them with their own sales, fostering cross-selling and client repurchase.
- Build and develop own client portfolio.
- Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support, ensuring Louis Vuitton standards are achieved.
- Provide consistent and qualitative feedback to the team, coach them on the spot and coach Managers in coaching their own teams.
- Ensure policies, standards, and Louis Vuitton procedures are communicated and implemented.
- Be accountable for inventory management.
- Monitor store maintenance.
- Understand the varying personnel needs for each different product category and implement staffing strategies accordingly.
- Minimum of 10 years’ relevant work experience in retail with at least 5 years of management experience.
- Proven experience in leading large teams.
- Strong knowledge of the fashion and luxury retail industry.
- Excellent presentation skills.
- Strong business sense.
- Capable of analyzing, organizing, and planning.
- Entrepreneurial spirit.
- Presentable, creative, and detail-oriented.
- Interpersonal savvy, tactful, and diplomatic.
- Strong computer literacy.
Minimum of 10 years’ relevant work experience in retail with at least 5 years of management experience.
The position offers an opportunity to work within a globally recognized luxury brand, fostering career growth and development in a vibrant and supportive environment.
Louis Vuitton fosters a culture of innovation, creativity, and excellence. The workplace is dynamic and collaborative, encouraging employees to push boundaries and achieve their full potential within the luxury fashion industry.


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