Louis Vuitton Team Manager

Louis Vuitton, part of the LVMH group, is an iconic Maison renowned for artisanal craftsmanship, heritage design and a global retail footprint. The brand emphasises elevated client service, rigorous standards of presentation and long-term talent development within a fast-paced luxury retail environment.

1. Drive achievement of monthly and annual sales targets through proactive planning, team coaching and performance management.
2. Lead recruitment, onboarding and succession planning to build a motivated, high-performing boutique team.
3. Coach and model the brand's client service standards and the four Louis Vuitton attitudes (Curiosity, Empathy, Agility, Commercial Mindset); partner with Field Coach Trainers to tailor individual development plans.
4. Embed a client-centric culture: develop and support clienteling activities, manage escalations and ensure consistently exceptional client experiences.
5. Translate corporate strategy into store-level action: run morning briefings, cascade business information and animate training sessions to align the team.
6. Provide qualitative market and product feedback to the Country office and support merchandise performance through local insights.
7. Implement targeted action plans to boost product performance using visual merchandising, clienteling and team animation.
8. Act as a visible sales leader on the floor: develop a personal client portfolio, promote cross-selling and ensure efficient sales-floor management.
9. Optionally act as the in-store product category champion: liaise with the merchandising team, mentor Expert Advisors and drive category-specific initiatives.
10. Oversee operational standards: enforce brand policies and grooming guidelines, support inventory management and assist the Store Manager with workforce planning.

1. Demonstrated leadership ability with experience recruiting, coaching and motivating retail teams; prior supervisory experience in luxury or premium retail preferred.
2. Proven commercial acumen and a track record of contributing to or delivering sales targets.
3. Strong clienteling and relationship-management skills with a focus on delivering personalised luxury service.
4. Excellent interpersonal and communication skills; capable of inspiring teams and running engaging briefings and trainings.
5. Organisational capability to manage store operations, inventory considerations and staff planning with a disciplined approach to brand standards.

1. Clienteling
2. Visual merchandising
3. Team coaching & development
4. Sales floor management
5. Workforce planning
6. Talent recruitment
7. Performance management

Previous experience leading retail teams — ideally within luxury or premium retail — with a demonstrable history of driving sales performance and developing talent. Experience partnering with training functions and delivering operational excellence is highly valued.

High school diploma or equivalent; tertiary education in business, retail, hospitality or a related discipline preferred.

The Maison fosters a culture of excellence, discretion and relentless client focus, underpinned by strong internal training and mentorship. Employees are expected to uphold artisanal quality and brand heritage while contributing to a collaborative, performance-driven retail environment.