Louis Vuitton Retail Performance Manager

London • UK

Wednesday, March 12, 2025

Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovative designs in the luxury fashion and leather goods sector. As an employer, Louis Vuitton offers a dynamic and inclusive environment that fosters professional growth and encourages creativity. The brand is committed to excellence and provides its employees with opportunities to thrive within the global luxury market.

1. Monitor and enhance sales performance and retail KPIs to drive business success.
2. Collaborate with store teams to optimize client experiences and streamline operations.
3. Support store and team managers in achieving core KPIs and enhancing team performance.
4. Organize and execute business initiatives such as store incentives and leadership workshops.
5. Manage and train teams on store applications to ensure effective usage and productivity.
6. Champion client experience initiatives, ensuring stores have the necessary tools and resources.
7. Create and deliver workshops to support a client-focused mindset.
8. Act as a local expert on retail platforms, providing troubleshooting support as needed.
9. Collaborate with the Care Services team on activities like Repair CX and Art of Hosting.
10. Partner with the Retail Director to develop innovative action plans for store optimization.
11. Coach team members on efficient and profitable business practices.
12. Work with the Retail Learning team to elevate client experience and drive commerciality.
13. Participate in retail-specific projects and identify opportunities for impactful initiatives.
14. Streamline communication to stores and lead the regional 'LV WEEKLY'.
15. Coordinate with corporate partners on retail tool development and store planning initiatives.
16. Forecast and manage the budget allocated to Retail Performance Management.
17. Develop and manage a diverse supplier base and oversee contractual services.

1. Minimum 5 years of experience in a retail environment, with previous store experience required.

1. Excellent communication and presentation skills.
2. Strong organizational skills to manage diverse tasks.
3. Proficiency in computer skills and data processing.
4. Ability to develop relationships and influence at all levels.
5. Autonomous decision-making ability while taking direction when needed.
6. Capability to manage tight schedules and work under pressure.
7. Comprehensive understanding of the retail environment.

A minimum of 5 years of experience in a retail environment is required, with previous experience in a store setting being essential.

Employees enjoy a comprehensive benefits package, including opportunities for career advancement, professional development, and a supportive work environment that values diversity and inclusion.

Louis Vuitton fosters a culture of innovation, excellence, and inclusivity. The company values creativity and encourages its employees to push boundaries while providing a supportive and collaborative work environment. As part of the LVMH group, Louis Vuitton offers a rich tapestry of cultural and professional experiences, promoting growth and development within the luxury sector.