Louis Vuitton Digital Solutions Assistant Manager

Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its commitment to luxury and innovation. As an employer, Louis Vuitton offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. Employees are encouraged to contribute to the brand's legacy while advancing their careers within a global network of luxury fashion leaders.

1. Manage the implementation, evolution, and support of digital initiatives within an Agile framework.
2. Collaborate with local business teams to identify and resolve issues, collect and validate enhancements, and customize solutions with developers.
3. Coordinate with HQ for core enhancement setup, development, and solution support.
4. Provide critical business operation support for digital retail, retail stores, and offsite events.
5. Collaborate with Customer Solutions team members to improve skills.
6. Maintain effective working relationships with multiple teams.

1. Minimum 3 years of experience in building and managing digital solutions.
2. Experience managing payment services including credit card, bank transfer, and alternative payments.
3. Proficiency in business-level Japanese and English with strong communication and presentation skills.

1. Proficiency in Salesforce Commerce Cloud and Google Analytics.
2. Troubleshooting skills, including system log analysis.
3. Experience with integration products like Mulesoft and LINE API.
4. Familiarity with IT management tools such as JIRA, Confluence, and ServiceNow.
5. Project management skills.
6. Experience in multicultural and diverse work environments.

Minimum 3 years of experience in digital solutions management.

Louis Vuitton offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group, access to exclusive training programs, and a collaborative work environment that values diversity and innovation.

Louis Vuitton fosters a culture of innovation and excellence, encouraging employees to push the boundaries of luxury fashion. The workplace is dynamic and inclusive, promoting creativity and collaboration across various domains and regions.