Closed Applications No Longer Accepted
Nota Bene: This job opportunity at Louis Vuitton was available until Friday, August 15, 2025, but applications are no longer being accepted.
Louis Vuitton Client Services Front Team Manager
Louis Vuitton, a prestigious name in the luxury fashion industry, is part of the LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Louis Vuitton offers a dynamic and inclusive work environment, fostering professional growth and creativity.
- Lead the front team to achieve customer service and sales targets through inbound contact management, client outreach, and collaboration with the virtual studio.
- Ensure optimal response rates and service quality by coordinating with various departments to deliver the best customer experience.
- Engage in project advancement and knowledge exchange with the Paris Central CSC team and other Zone CSCs.
- Maintain and enhance service quality by adapting client service capabilities to evolving customer interactions and improving response efficiency.
- Manage and develop the team through coaching, performance evaluation, and career support, acting as a role model and cultivating future leaders.
- Support store operations and drive omnichannel initiatives, ensuring high-quality handling of FSS/LDS phone lines and collaborating with the Clienteling Team for digital retail.
- Knowledge and experience in retail sales.
- Experience in people management.
- Experience in promotional events and new project initiatives.
- Proficiency in English for communication with headquarters and other Zones.
- Understanding of call center KPIs and systems.
- Leadership and team management skills.
A minimum of 5 years of relevant experience is required.
Employees enjoy a comprehensive benefits package, including opportunities for career development and access to exclusive brand events.
Louis Vuitton fosters a culture of innovation, luxury, and excellence. The workplace is characterized by a collaborative spirit and a commitment to delivering unparalleled customer experiences.


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