Louis Vuitton Client Services Advisor

Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its commitment to excellence and innovation in the luxury fashion sector. As a part of the Fashion & Leather Goods division, Louis Vuitton offers a dynamic and inspiring workplace that values creativity and dedication.

1. Deliver exceptional service through various communication channels including inbound and outbound calls, emails, social media, and chat messages.
2. Consult with clients to understand their needs and provide tailored solutions and relevant product offers.
3. Address general and account-specific inquiries, providing clear and concise information.
4. Utilize tools and resources to anticipate client needs, ensuring first point of contact resolution.
5. Meet and exceed performance goals related to client satisfaction, sales, productivity, and compliance.

1. Diploma or Degree in a related discipline.
2. Minimum 3 years of relevant experience in client servicing or a call center environment.

1. Proficiency in English; additional language skills are advantageous.
2. Exceptional interpersonal and conflict resolution skills.
3. Ability to multitask and remain calm under pressure.
4. Personable with a high level of curiosity and initiative.

A minimum of 3 years of experience in client servicing or a call center environment is required.

Diploma or Degree in a related discipline.

The position offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group.

Louis Vuitton fosters a culture of excellence and innovation, encouraging employees to explore their creativity and drive in a supportive and dynamic environment. The company values diversity and inclusivity, promoting a collaborative workplace where every team member can thrive.