Louis Vuitton Client Development Director

London • UK

Monday, May 19, 2025

Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its commitment to luxury and innovation. As an employer, Louis Vuitton offers an environment that fosters creativity and excellence, providing opportunities for career growth within the expansive LVMH network. The brand is dedicated to cultivating a client-centric culture, ensuring that employees are empowered to deliver exceptional service and contribute to the brand's legacy of luxury.

1. Define and lead the clienteling vision for the UK, Ireland, and South Africa, focusing on client development and brand loyalty.
2. Develop and implement a multi-tiered client development strategy tailored to different client segments.
3. Set KPIs for client acquisition, retention, and engagement, ensuring alignment with commercial objectives.
4. Identify growth opportunities and translate insights into actionable strategies.
5. Partner with EMEA and Global Teams for consistent client strategy execution.
6. Lead the evolution of CRM through client segmentation and insights.
7. Leverage data and analytics to refine targeting and personalization efforts.
8. Design and oversee private client strategies, including bespoke experiences and events.
9. Build long-term relationships with UHNWIs to enhance client loyalty.
10. Champion a client-first mindset across the organization.
11. Lead the creation of training programs to build skills in client development.
12. Build and lead a high-performing Client Development team.

1. Significant track record in a client development role within the luxury environment.
2. Extensive network and understanding of the luxury industry.
3. Strong ethos for team collaboration and innovative solutions.

1. Strong commercial acumen.
2. In-depth knowledge of client experience in the luxury sector.
3. Ability to work in a dynamic and evolving environment.
4. Leadership and team development skills.
5. Data-driven decision-making and analytical skills.

Minimum 10 years of experience in a client development role within the luxury industry.

Employees at Louis Vuitton enjoy a range of benefits including opportunities for career advancement, access to exclusive events, and a dynamic work environment that values creativity and innovation.

Louis Vuitton fosters a culture of excellence and innovation, where a client-first mindset is championed across the organization. The brand values long-term client relationships and encourages a collaborative and entrepreneurial approach to client engagement. Employees are empowered to contribute to the brand's legacy of luxury through continuous learning and development.